When we first partnered with Carfax we did not immediately realize the benefits of their program - (mainly because we did not have to pay for it :))
It was not until a few weeks later that customers mentioned they were thankful that we notified Carfax of work done on their vehicle - insurance, repairs, and maintenance. While we do keep records of our work for each customer, Carfax is seen as a great utility for vehicle ownership. Customers can easily pull up their vehicle history using Carfax which is useful for buying/selling/warranty claims etc, giving a person a complete picture of how the vehicle was owned and cared for.
What we further did not realize is that customers could "rate" and "save as favorite" our shop. We are humbled by the responses and feedback and that Performance Auto Care was considered a top rated Service Center!
Thank you to our great customers for trusting us with your vehicle and for letting others know about us - it means a lot to us and reminds us of the service we can provide to our community.