Honesty is not usually something mechanic shops are known for...As most folks having an issue with their vehicles, this was my main concern as I am fixing up a 2001 Audi S4 to ensure it's all ready to go to a nice home. After reading the reviews about this place, I decided to give it a shot. My interactions with Brent and Ken were great from the get-go. They were accommodating and scheduled me pretty quickly. The car needed the coolant system flushed, and some other maintenance. In addition, the transmission linkage was not in great shape. This is where my honesty comment comes into play: the shop could have asked me for $$$ to replace the transmission or something much more complicated than what the issue really was. Most shops would probably do that, but Brent and his team found the root-cause, and fixed it for very little money. Thank you guys - I'll definitely come back for upgrade work on my other cars.