Fremont Auto Repair

5

Honesty is not usually something mechanic shops are known for...As most folks having an issue with their vehicles, this was my main concern as I am fixing up a 2001 Audi S4 to ensure it's all ready to go to a nice home. After reading the reviews about this place, I decided to give it a shot. My interactions with Brent and Ken were great from the get-go. They were accommodating and scheduled me pretty quickly. The car needed the coolant system flushed, and some other maintenance. In addition, the transmission linkage was not in great shape. This is where my honesty comment comes into play: the shop could have asked me for $$$ to replace the transmission or something much more complicated than what the issue really was. Most shops would probably do that, but Brent and his team found the root-cause, and fixed it for very little money. Thank you guys - I'll definitely come back for upgrade work on my other cars.

5

Car: 2006 BMW 330i Brought the car in for a diagnosed issue with the ABS control module (common issue with generation e90 BMWs, where the circuit board is fried triggering DSC/DTC warnings on the dash). Unfortunately this part requires a re-program, so it was not something I could do myself. Brought car into one indy shop near me and was quoted close to $1700 for doing a repair kit + labor, which they then said if the kit doesn't work, I'll have to pay for an entire new module. 'No thank you!' Proceeded to take it to Brent, and he went out of his way to look for the part on a salvaged BMW, and figured out it could be programmed to my car. He easily cut the cost by more than half, and provided updates as the repair was being done. Now the car runs great, would gladly take all my cars here for future work!

5

Outstanding A+ Service! Brought my car after new years for a starter replacement. Originally quoted at $320 the final price was $273. I brought my car in at around 11AM and they fixed it the same day. They also put air in my tires without me asking. Highly recommended, will be back for sure.

5

Used their help for pre purchace car inspection , the inpection has been very thorough and revealed critical corner case issues. Aftre inspection was over , the technicians had a lot of patience to explain thoroughly and answer all questions. Felt they are extreme professional , and the price also very good Came following good reviews in Yelp. The service was quite quick and technicians stayed after 6pm (their closing time) in order to conclude their inspection,

5

Personal thanks to manager Brent. All professionals and good price! Thanks and Marry Christmas.

5

I'm from out of town and my brakes broke down during my trip here. Got a referral to come here to get my brake pads replaced and the customer service was fantastic! Ken was super nice and professional and was able to get my car hours later. In other words, they are informative, professional, nice and very swift. I would definitely keep on coming back to them for any car repairs and troubles I need if I lived here! A++++ SERVICE!

5

Absolutely phenomenal service! Quick, easy, very friendly people! I was helped by a gentleman named Brian, he was incredibly easy to talk to and answered all of my questions. Honestly, I usually don't leave reviews but this place is outstanding!

5

It's hard to find a reliable, trustworthy mechanic, so even though I've moved out of the area, I still go to Performance! Just having the peace of mind of not being ripped off and having someone give me an honest breakdown of what's going on with my car, is worth the drive. The customer service is top notch and they are very familiar with my car. I've taken my car in for everything from an oil change to brake replacement. They've always gotten my car in the next day and is ready in a reasonable amount of time. I highly recommend Performance - my whole family goes there!

5

Came by this shop due to their reviews on both Google and Yelp. I usually go to the dealership in Redwood City but was in the Fremont area when my car wouldn't start. I called the shop mid afternoon and they said I can have my car towed over for diagnosis. They quickly identified the issue, and were able to repair my car by early the next morning. Great service, quick turnaround, happy customer. Thanks Ken!

5

Found Performance thru a referral from a friend. My car had developed a crack in the windshield that had finally spread to the point that it was affecting my visibility. I spoke with Kent? at the shop who was able to book an appointment for me the next morning, all at a very reasonable price. Dropped the car off in the morning and was able to pick up the same day after work. When we were going over the car, I asked about giving the car a general health chekc since I was going on a long road trip for the holidays. I was going to do this at the dealership but found that these guys can do the same thing for half the cost. Will be taking my car back in next week. Thanks again!

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