5

Been going to this place for years. Bud takes good care of my cars

5

I trust Bud and always go to him if there is any issue with my cars

5

Truly honest & highly skilled mechanics.

5

Found this shop when looking for a a mechanic to service my Lexus. I'm new to town and didn't want to go to the dealer. The staff seems honest and efficient and they took very good care of my car. The shop is easy to find online, but a bit difficult to find as it is in a complex of many shops, and BEHIND a closed down Meinike. Now that I know the place, I will be taking my car here.

5

Bud is best there is! He is not only honest but he knows cars and trucks inside and out! He also has the most competitive pricing in the area! We drive clear from Clayton to bring our Mercedes and Silverado to Bud! My hubby was having problems with his Chevy . We brought it to Bud and knowing my hubby needed his truck for work , Bud offered his truck to my hubby to use while his was being repaired! How many people would offer that? Wow! He also has fixed a major problem on my Mercedes that even the " specialists" at the dealership could not fix! Bud and his team are the best!

5

I've been coming here since he opened his own business. Bud takes care of all his customers and knows what he is talking about. His great staff has worked on all my vehicles and they do all my preventive maintenance. None of my vehicles have ever broken down. Thanks for your great service Performance Auto!

5

Needed to find a place to service my Mercedes and the dealership was asking for way to much ! and other shops that I called made me feel like I was inconveniencing them by calling them or it felt like I was being overly sold to. Spoke to the owner about service A and he gave me a very reasonable quote and he even advised about ( and showed me !!! ) some things that I may need later . He even saved me some money by telling me about my tire warranty and how I could get them serviced and rotated where I bought them, even though he could do it there. Definitely made me feel good about my decision to go here !

5

These guys definitely know what they are doing! I live in San Jose and I wanted somewhere away from the busy city and after the service these guys provided I don't mind driving down to them in Fremont. Ken really accommodated me in terms of my needs as I had a day off they completed the job of all 4 brakes and rotors and also the A/C compressor in a matter of a few hours! They also fixed the backlight on my mercedes and offered to change the oil as well. 5 star service because of not only the quality but also on customer service and definitely fair on price!

5

Absolutely pleased and awe-struck with the customer service at Performance Auto! They have absolutely won my business. I originally was looking for a shop to do my basic, periodic Honda service, as the dealership was too expensive. I called a few shops and got the most friendly, supportive response from Performance Auto. The two customer-facing guys are absolutely empathetic, and yet super knowledgeable about all the car stuff at the same time (obviously). I was flabbergasted when they gave me a discount for patiently waiting so long for my service. Call that above-and-beyond customer service. In addition to this, a few days later my "service" light went on again. I called to ask why and they asked me to bring the car ASAP, wanting to get down to the issue. Low and behold, I just needed my tire pressure adjusted (which wasn't part of the service I requested- so totally my fault not theirs)! The service desk guy did it for me in a jiffy, wasn't annoyed at all, and was super friendly throughout. They made sure I had a comfortable experience. Im sad that I'm blanking on their names- but so long as it's the two black-haired guys who work up front, you'll be well taken-care of. I absolutely recommend this place and would give it six stars if I could, for their people skills and awesome service.

5

I had the pleasure to meet the manager today. His name was Ken and like other employees he was very honest and helpful. Showed me what I was doing wrong while changing my battery. Thank you so much.

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