Absolutely pleased and awe-struck with the customer service at Performance Auto! They have absolutely won my business. I originally was looking for a shop to do my basic, periodic Honda service, as the dealership was too expensive. I called a few shops and got the most friendly, supportive response from Performance Auto. The two customer-facing guys are absolutely empathetic, and yet super knowledgeable about all the car stuff at the same time (obviously). I was flabbergasted when they gave me a discount for patiently waiting so long for my service. Call that above-and-beyond customer service. In addition to this, a few days later my "service" light went on again. I called to ask why and they asked me to bring the car ASAP, wanting to get down to the issue. Low and behold, I just needed my tire pressure adjusted (which wasn't part of the service I requested- so totally my fault not theirs)! The service desk guy did it for me in a jiffy, wasn't annoyed at all, and was super friendly throughout. They made sure I had a comfortable experience. Im sad that I'm blanking on their names- but so long as it's the two black-haired guys who work up front, you'll be well taken-care of. I absolutely recommend this place and would give it six stars if I could, for their people skills and awesome service.