I want to preface this review by giving a quick background about myself -- I am the typical female with not one ounce of knowledge about the mechanics or inner workings of automobiles. Yet, what counts in my favor is my scrupulous grasp for analysis and research. That attribute, therefore, helped me to single out Performance Auto Care Repair among the plethora of other highly rated auto-repair shops. And as I'll come to discover, picking Performance Auto Care was one of the best decisions I've made. As you will read in my review below, Performance Auto Care will show you what being respected as a customer is truly all about. The purchase of a very old, and very used, Toyota 4Runner was the compelling force that prompted my search for an experienced mechanic who could reinvigorate the car. Keep in mind that the 4Runner was already 20 years old, in considerable disrepair, and had already clocked 200k miles on its odometer. It had a worrisome vibration when driven, a braking disability that elicited a fervent prayer to God each time stopping was required, an undercarriage that seriously needed flushing, and an oil leak that made the Exxon-Valdez spill look like a drop in the pan. And those concerns were only the tip of the iceberg, albeit the more significant life-or-death repairs that necessitated addressing. Compound those issues with the fact that the car was a bit of an eyesore, and you basically have the whole challenge with which Adam, the mechanic from Performance Auto Care, was tasked to overcome. Recall from my brief introduction that I mentioned I am pretty much an imbecile when it comes to car mechanics. So, I appreciated it very much when Adam took the time to carefully explain all the repairs the 4Runner required. It was even more helpful when he provided the justification for each type of repair, and the pro's and con's for each as well. The additional information allowed me to make a definitive decision on whether to move forward with that particular repair or not, given that my budget was not the most forgiving, nor the most flexible. The fact that Adam did not speak to me in a condescending manner, despite him easily ascertaining that I comprehended only a fraction of what he was explaining, put him on quite an esteemed level of respectability. I have had my share of experiences with other mechanics who have taken advantage of my naiveté, and so being able to have someone that I could finally trust in not defrauding me was certainly refreshing. The job of repairing the 4Runner was indeed, as I had mentioned, no easy feat to overcome and therefore would necessitate keeping it at the shop for quite some time. But despite the generous timetable allowed to him, Adam endeavored to return the car to me within a week's time. And within the interim of that week, he regularly called me to keep me informed of the progress of repairs. Keeping in mind of my tight budget, Adam called one day to inform me of a change in plans with one of the agreed-upon repairs. He had performed an even closer inspection of one of the myriad of problems the 4Runner was experiencing, carefully analyzed it, and concluded that a different set of repairs was required, thus potentially saving me some money. WOW!!! Doth my ears deceive me?? Was I actually speaking to an honest mechanic who was offering to save me money, rather than conspiring to bilk me of perhaps another few hundred dollars to say the least??? Feeling comfortable with his expertise, I gave Adam free rein to perform what he felt was best for the safety of the vehicle, and thus my little brother -- the future driver to whom I was planning on gifting the car. In the end, the cost of repairs was nothing to sneeze at. But that was to be expected given the severity of disrepair the car was in. But keep this in consideration -- I actually felt I received a great deal for my money because of the extra miscellaneous things Adam and his team performed on the car as a courtesy. For example, the rims on the wheels were badly rusted, and so Adam painted them over with a black matte paint to help with its aesthetic appeal. They did a power clean of the engine and the under-carriage such that the car appeared to have had a complete engine overhaul. And the many various parts he replaced with new ones spanned over multiple pages in the comprehensive final report he gave at the end. And finally, they performed a complimentary cleaning and detail of the inside for my peace of mind. It has now been well over a month since I've received the car back and the most notable comment I now receive about the 4Runner is how smooth it rides and how powerful the engine sounds. That alone is testament to how good the mechanics at Performance Auto Care are!! A car meant for the junkyard, and now resurrected to its former glory. Hurrah to Performance Auto Care!! Respectable, experienced, and friendly service -- they come highly recommended, hands down!